E-commerce and Retail

CRM for E-commerce and Retail That Brings Buyers Back

A free CRM for online stores and shops. Know your best customers, follow up after every sale and keep them coming back.

MixCRM ecommerce photo illustration
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How MixCRM helps shops grow

Turn first time buyers into loyal customers.

Know your best customers

See who buys the most and who has not bought in a while.

Follow up with buyers

Say thank you and ask for a review after every order.

Keep questions in one place

Order questions and messages stay next to the customer.

Bring buyers back

Set reminders to reach out to repeat customers.

Why a CRM

Why online stores and shops need a CRM

Repeat customers are often your best customers. A CRM for ecommerce helps you remember who bought, what they asked and when to reach out again.

MixCRM is a free CRM for online stores and retail. Keep customer details, messages and follow ups in one place.

Free to start

No credit card. Upgrade only when you need more.

One place for every customer

Messages, notes, follow ups and invoices together.

Faster with MixAI

70% faster with MixAI helping you write and plan.

What to look for

What to look for in a CRM for online stores

Every customer question in one place

Reminders to follow up after a sale

Notes on what each buyer likes

Email inside the CRM

Simple reports on your best customers

Free to start

FAQ

CRM for ecommerce, answered

Quick answers for online stores and shops.

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What does a CRM do for an online store?

It keeps customer details, messages and follow ups together, so you can thank buyers, answer questions and bring them back.

Is there a free CRM for small online shops?

Yes. MixCRM is free to start and works for small online stores and local shops.

Can a CRM help with repeat customers?

Yes. Reminders and notes help you reach out at the right time.

Do I need tech skills to use MixCRM?

No. If you can use email, you can use MixCRM.

Keep your customers coming back

Create your free account in about a minute. No credit card needed.

Start Free with MixCRM