CRM for E-commerce and Retail That Brings Buyers Back
A free CRM for online stores and shops. Know your best customers, follow up after every sale and keep them coming back.
How MixCRM helps shops grow
Turn first time buyers into loyal customers.
Know your best customers
See who buys the most and who has not bought in a while.
Follow up with buyers
Say thank you and ask for a review after every order.
Keep questions in one place
Order questions and messages stay next to the customer.
Bring buyers back
Set reminders to reach out to repeat customers.
Why online stores and shops need a CRM
Repeat customers are often your best customers. A CRM for ecommerce helps you remember who bought, what they asked and when to reach out again.
MixCRM is a free CRM for online stores and retail. Keep customer details, messages and follow ups in one place.
Free to start
No credit card. Upgrade only when you need more.
One place for every customer
Messages, notes, follow ups and invoices together.
Faster with MixAI
70% faster with MixAI helping you write and plan.
What to look for in a CRM for online stores
Every customer question in one place
Reminders to follow up after a sale
Notes on what each buyer likes
Email inside the CRM
Simple reports on your best customers
Free to start
CRM for ecommerce, answered
Quick answers for online stores and shops.
Start FreeAlso see features, pricing and integrations.
What does a CRM do for an online store?
It keeps customer details, messages and follow ups together, so you can thank buyers, answer questions and bring them back.
Is there a free CRM for small online shops?
Yes. MixCRM is free to start and works for small online stores and local shops.
Can a CRM help with repeat customers?
Yes. Reminders and notes help you reach out at the right time.
Do I need tech skills to use MixCRM?
No. If you can use email, you can use MixCRM.
Keep your customers coming back
Create your free account in about a minute. No credit card needed.
Start Free with MixCRM