(1) Notice to MixCommerce: If you believe that content on any MixCommerce service has infringed your copyright or other intellectual property rights, please submit a formal notice containing the following information:
- A description of the copyrighted work or other intellectual property that you claim to be infringed.
- Proof establishing that you are the rightful owner or exclusive licensee of the copyright or intellectual property in the material.
- Identification of the allegedly infringing material, including details and its location, preferably the URL of the content.
- Evidence indicating that the material infringes your copyright or other intellectual property rights and does not qualify as non-infringing under relevant laws.
- Information about the person, if known, responsible for uploading the infringing material.
- Contact information for you, including address, telephone number, and email address (if available).
- A declaration affirming your good faith belief that the use of the material in question is unauthorized by the copyright or intellectual property owner, its agent, or the law.
- An undertaking to initiate an infringement lawsuit in the appropriate court against the individual responsible for uploading the infringing material and to provide court orders within twenty-one (21) days from the date of receipt of this notice.
Please send your notice, containing the above details, to MixCommerce’s designated contact for copyright and intellectual property complaints at the following address:
IPR Complaints Desk
MixCommerce
[Address of MixCommerce]
Phone: [+91 9206 980 980]
Email: [email protected]
(2) Take-down Procedure:
Upon receipt of the above notice, if MixCommerce is reasonably satisfied that the material infringes your intellectual property rights, we will take measures within thirty-six (36) hours to restrict access to the infringing material for a period of twenty-one (21) days from the receipt of the complaint or until a court order is received preventing access, whichever is sooner. We will also display a notice explaining the restriction to users attempting to access the material.
(3) Failure to Produce Court Order: If you fail to provide a court order within the stipulated time frame:
- We may restore access to the material; and
- We will not be obliged to respond to subsequent notices from you regarding the same content at the same URL or location.
